1. Information We Collect
We only collect information that is reasonably necessary to provide our digital marketing, website development, and automation services.
1.1 Information You Provide Voluntarily
This may include, but is not limited to:
Contact Information
Full name
Phone number(s)
Email address
Preferred contact method
Business Information
Business name
Business address
Website URL(s)
Social media handles or links
Industry/type of business
Business descriptions, services offered, and service areas
Branding preferences (colors, logos, taglines, design notes)
Project & Service Details
Services requested (e.g., website creation, chatbots, voicemail AI, marketing campaigns)
Budget range and project timelines
Technical requirements or preferences
Content you provide for use on your website or in your marketing
Billing & Administrative Information
Billing name and contact info
Invoices and payment records (processed via secure third-party providers)
Service agreements, contracts, or proposals
Communication Content
Messages sent through contact forms
Emails or texts you send to us
Responses to questionnaires, onboarding forms, or discovery calls
Feedback, testimonials, or reviews
We may also collect other information you intentionally share with us in order for us to provide our services.
2. How We Use Your Information
We use the information we collect only for legitimate business purposes, including:
To respond to inquiries and provide quotes or proposals
To provide, manage, and improve our services
Website design, development, and updates
Marketing automations, chatbots, and voicemail AI setup
Appointment scheduling and lead capture tools
To communicate with you regarding:
Project updates and progress
Billing, invoices, and account matters
Appointment reminders and confirmations
Support, troubleshooting, or follow-up questions
To send business-related SMS, email, or phone communications you have consented to receive
To maintain internal records, analytics, and service quality
To comply with legal obligations, if applicable
We do not use your information in any way unrelated to our business relationship with you.
3. No Sale of Personal or Business Information
This is important and simple:
We do not sell, rent, or trade your personal, contact, or business information to third parties.
We do not sell client lists.
We do not sell lead lists.
Any information you provide — including sensitive business information — is used only for:
Providing services you requested
Communicating with you about your account or project
Operating and improving 501 Digital Marketing
We may use third-party tools (like hosting providers, CRM systems, or payment processors) to help us deliver services, but they do not gain ownership of your data and may only use it as necessary to perform their function.
4. Third-Party Service Providers
We may share information with trusted third-party providers strictly for business purposes, such as:
Website hosting and domain providers
CRM and marketing automation platforms (e.g., GoHighLevel or similar tools)
Email, SMS, and telephony platforms
Payment processing providers
Analytics and performance tools
These providers are only given access to the minimum information necessary to perform their services, and they are expected to protect it and use it only for our business purposes.
We do not authorize any third-party provider to sell or use your information for unrelated marketing.
5. SMS, Email & Phone Communications
When you submit a form, schedule a call, or request information, you may consent to receive:
Text messages (SMS/MMS)
Emails
Phone calls and/or voicemail (including automated/AI voicemail related to your inquiry)
These communications may be used for:
Appointment confirmations and reminders
Service and project updates
Support and questions related to services
Relevant offers or information about 501 Digital Marketing
You can opt out of SMS at any time by replying STOP.
You can opt out of email marketing by clicking Unsubscribe (if available) or by contacting us directly.
6. Cookies & Website Usage
Our website may use cookies and similar technologies to:
Understand how visitors use our site
Improve user experience and navigation
Track basic analytics (page views, time on site, etc.)
Cookies do not give us direct access to your personal identity unless you choose to provide it via a form.
You may control or disable cookies through your browser settings, though some site features may not function correctly if cookies are disabled.
7. Data Security
We take reasonable steps to protect your information from:
Unauthorized access
Loss
Misuse
Disclosure
These steps may include:
Secure storage practices
Password-protected systems
Use of reputable third-party platforms with their own security measures
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain your information only for as long as necessary to:
Provide services
Maintain records for tax, accounting, and legal purposes
Resolve disputes or enforce agreements
When information is no longer needed, we will securely delete or anonymize it where reasonably possible.
9. Your Rights & Choices
Depending on your location, you may have the right to:
Request access to the information we hold about you
Request corrections to inaccurate information
Request deletion of certain data (subject to legal and business obligations)
Opt out of marketing communications at any time
To exercise these rights, contact us using the information at the bottom of this policy.
10. Children’s Privacy
Our services are intended for businesses and adults.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided us personal information, please contact us so we can remove it.
11. Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.
We encourage you to read the privacy policies of any site you visit through our links.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
The “Last Updated” date at the top will indicate the newest version.
Your continued use of our website or services after any changes means you accept the updated policy.
13. Contact Information
If you have any questions or requests regarding this Privacy Policy, you may contact us at:
501 Digital Marketing
Website: 501.digital
Email: [email protected]
Phone: +1 501 7728275